Last updated: 4th August 2024

At Sophie Roe, accessible from [www.sophiebroe.com], we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This website is operated by Sophie Roe, trading as Sophie Roe - Somatic Trauma Coach. You can contact us at:

Address: 8 Bure Homage Gardens, BH234DR
Email: sophie@sophiebroe.com
Phone: 07903273735

We are the “data controller” of any personal information you provide to us.

• Identity Data – name, title
• Contact Data – email address, phone number
• Technical Data – IP address, browser type, location, etc.
• Usage Data – how you use our website and services
• Marketing & Communications Data – your preferences for receiving communications
• Health Data (special category data) – only where necessary, e.g., during sessions or bookings, and only with explicit consent

We collect data through:

• Direct interactions (e.g., when you fill out a form, book a session, sign up to the newsletter, or contact us)
• Automated technologies (e.g., cookies, analytics tools)
• Third parties (e.g., payment providers, booking tools, email marketing services)

We use your data to:

• Provide and manage services and sessions
• Process bookings and payments
• Send newsletters and marketing updates (only with your consent)
• Improve our website and user experience
• Comply with legal or regulatory obligations

We process your data only when we have a legal basis to do so:

• Consent – where you’ve given clear permission (e.g. newsletter signup)
• Contract – where processing is necessary to fulfil a contract (e.g. session bookings)
• Legal obligation – to comply with UK law
• Legitimate interest – e.g. improving our services or protecting our website

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting obligations. Session notes and client records are kept for 7 years as required by professional standards.

We take appropriate security measures to prevent your personal data from being lost, misused, or accessed in an unauthorised way. All data is stored securely using encrypted systems, password protection, and access controls.

We do not sell or share your personal data with third parties, except:

• With trusted service providers (e.g., website hosting, booking, or email systems)
• If required by law
• With your explicit consent

All third-party providers we use are GDPR-compliant.

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request erasure (in certain circumstances)
• Object to processing
• Withdraw consent at any time
• Data portability
• Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, email us at sophie@sophiebroe.com

Our website uses cookies to improve functionality and user experience. You can set your browser to refuse cookies or alert you when cookies are being used. See our Cookie Policy for more details.

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, you’ll be notified by email.

If you have any questions or concerns about this policy or how your data is handled, please contact:

Sophie Roe
sophie@sophiebroe.com
8 Bure Homage Gardens, BH234DR